FAQ’s

How many photos can I use?

An 8 ” X 11″ hardback book 20 pages (10 front and back) will hold about 100-110, however this will depend if you use a lot of text.   If you have more photos then you can just add pages (additional charge).

Can you retouch my photos?

Yes, I can.  I will enhance 100-110 of your photos for free. Now I cannot make bad pictures great, but I can help with the coloring and contrast. If I need to do more than 110 there will be a fee.

How many pages in a book?

The standard book has 20 pages ( 10 front and back).   A family history book may need more because you may want to include more text.  I have a sample that you can look at.

How do I get my photos to you?

If they are in a folder on your computer you may email them. If they are digital photos you can put them on a thumb drive or a CD or use a program like Drop Box or WebAlbum. If they are prints you will need to scan them to a CD or thumb drive (the cheapest place I have found is Walmart), this will take some time, but that is how I did my older personal family photos.  I can do the scanning however there is a charge.

How long do you keep my photos?

If you have emailed them, once I’m done with your book I will delete them from my computer. If you do a CD or thumb drive I will give it back to you when you pick up your photo book, and they will be erased from my computer.

Can I use copyright photos?

If your photos are under the copyright laws you will need to get a written release from your photographer before they can be used.  I will have to have a copy of that release.

Can I see a sample?

Yes, if you are local, however if not you will only be able to see my website.

What is the delivery time?

Deliver time depends on when the photo book is ordered.  The timeline is 6 weeks.

If I order more than one book is there a discount?

Yes.

Can I get a different size book?

Yes, you can; however, that will be a custom book and for pricing we will need to talk about what you want so I can calculate the price.

How much does it cost to add extra pages?

This is a custom book so is the same as above.

What if I want to include more pictures?

This will require additional pages and therefore would be a custom book .

How much is the shipping?

Shipping price depends on the weight of the book and where you are located.  I try to keep prices as low as possible; however, if you need it in a hurry you can pay extra for expedited shipping.  You are responsible for all shipping charges.

Is there a deposit?

Yes.  The deposit will be half the cost of the book and is non-refundable

What if I don’t like my photo book?  Can I get a refund?

It is important to me that you love your photo book, and in order to ensure this, you will have a chance to review you book before it is published.  Once I receive your written approval (via email) and your photo book is published a refund can only be issued after I have received the book back in my office.  Of course this is less the non-refundable deposit.

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